Skip to main content

Inspect ticket

The Inspect screen allows your user to see the current ticket details β€” its Essentials and Metadata β€” before submitting it.

Introduction

The Inspect screen can be reached via Inspect button on the New ticket screen.

Inspect screen

Hide the Inspect button

If you don’t want to show Inspect button to a user, hide it using the following method:

App.js
Shake.setEnableInspectScreen(false);