Coworkers keep pinging you about bugs
You’re flooded with random messages but have no structure to efficiently deal with them.
Manual bug reporting slows you down
Testers need to describe each bug, attach files and add screenshots by hand.
Clients keep calling or texting
Time’s wasted as they try to explain what the bug is and how to reproduce it.
Users’ bug reports clog your inbox
There’s endless email back and forth, trying to figure out how bugs happened.